Thank you for your purchase of Jonathan Louis furniture. With every Jonathan Louis product you receive one of the finest warranties in the industry. Please read through this warranty carefully.
Limited Lifetime:
- Recliner Mechanisms
- Wooden Frame Parts
- Springs
Jonathan Louis Internationals’ Limited Lifetime Warranty covers the repair and replacement of the above listed parts resulting from manufacturing/workmanship and material defects. This warranty covers the useful life of the product under normal use. Coverage is to the original consumer purchaser only and does not apply to rental, business, commercial, institutional, or other non-residential users. JLI will pay the costs of labor, shipping and handling to and from the authorized dealer, to repair or replace defective parts for one (1) year from the date of the original purchase as long as suppliers’ parts are available. After one (1) year JLI is responsible only for parts.
**Sitting on footrests, arms, or backs of reclining furniture can cause the mechanism to bend. Bent mechanisms are not considered a manufacturing defect and are not covered under this warranty**
5 Years
Cushioning
The seat cushion foam and filling materials are warranted against defective material or workmanship for a period of five (5) years from the date of original purchase, against loss of resiliency. All cushioning will soften with normal use and will conform to the shape of the user; this should be considered normal wear and not as a loss of resiliency or a manufacturing defect. Labor, shipping and handling charges are covered for one (1) year from the date of original purchase. After one (1) year JLI is responsible only for parts.
1 Year
Sleeper Mechanisms/Mattresses
Sleeper mechanisms and mattresses are warranted against material defects for a period of (1) year from the date of original purchase. During the first year of use, JLI will repair or replace the mattress at no cost to the original purchaser.
Fabric
The upholstery fabric used on your furniture has a Limited Warranty for one (1) year from the date of purchase. The warranty covers seam failure, fabric separation and nap loss.
Leather
Natural marking such as scars, brands, grain variations, wrinkles, etc. are considered natural characteristics and should not be construed as defects. No two pieces of leather are alike. Therefore color variations could occur. A one (1) year limited warranty is provided for repair or replacements of leather parts against manufacturing or material defects.
Fabric/Leather warranty does not cover fading, pilling, dye lot variations, or damage caused by heavy soiling, improper cleaning or abuse. Any form of chemical application voids this warranty. The warranty is limited to the repair or replacement of the defective fabric/leather. JLI will pay for labor costs, shipping and handling charges for defects covered by the fabric warranty for the period of one (1) year.
**Never expose furniture to direct sunlight as it may cause fading, which is not covered under this warranty.
All Other Parts
All other parts not specifically warranted, including but not limited to hinges, shields, latches, table tops, and drawers have a one (1) year Limited Warranty against defective material or workmanship. This warranty is limited to repair or replacement of the defective parts. Under this warranty, JLI will pay for reasonable and customary labor, shipping and handling charges for one (1) year.
Warranty Claims
Any claim for service under this warranty must be made through the authorized dealer where the furniture was purchased. Retain your proof of purchase and this printed warranty to substantiate a claim for warranty service.
Warranty Limitations
The warranty herein described shall be in Lieu of any other warranty, expressed or implied, including but not limited to any implied warranty of Merchantability or fitness for particular use. The parties agree that Jonathan Louis’ sole liability and the purchaser’s exclusive remedy shall be for the repair or at JLI’ option, the replacement of defective part as provided herein. Not withstanding the above, if replacement parts for the defective material are not available, JLI reserves the right to make reasonable compensation in Lieu of repair or replacement. Liability for incidental or consequential damages under the warranty is excluded. Some states do not allow limitations of incidental or consequential damages, so above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which may vary from state to state.
Caution
Do not allow children to play on mechanized furniture or operate the mechanism. Leg rest folds down on closing so that a child could possibly be injured. Always leave in an upright and closed position and keep hands and feet clear of mechanism. Only an adult should operate it.
