FAQ
Accessories and Part Reorders

All of our furniture is expertly crafted at our manufacturing facilities in California and Mexico. All of our locations use the same raw materials and meet our rigorous standards for superior workmanship in every piece we create.

All furniture made by Jonathan Louis complies with all rules and regulations in effect at the time of production. As of June 1, 2014, all furniture made by us uses NON-Fire-Retardant foam and fabric. However, furniture made prior to that date, by law, had fire retardant foam in it. If your furniture was made after Oct 2012, then it included a fire retardant that was free of any chemicals listed on California’s Prop 65. The fire retardant used at this time was a Non-Halogen Phosphorus Ester.

We recommend obtaining information through your retailer. Please be sure to contact the store you purchased your furniture from first to learn more about your coverage.

As a manufacturer, our warranty covers defects in materials and workmanship in your new furniture under normal use:

Wooden frame: 7 years after the date of original purchase.

Seat cushion foam, filling, and springs: 3 years after the date of original purchase.

Back cushions and toss pillows: 1 year after the date of original purchase.

Fabric and all other elements: 1 year after the date of original purchase.

Read our full warranty.

FOUR (4) YEARS AFTER THE DATE OF THE ORIGINAL PURCHASE FOR ANY IMPLIED WARRANTIES THAT ARE NOT DISCLAIMED HEREIN.

Jonathan Louis offers a 1-year warranty on fabric cushion covers, and a 3-year warranty on seat cushions. Please refer to our full warranty for more information.

Jonathan Louis offers a lifetime warranty (7 years) on the frame, and a 3-year warranty on springs. Please refer to our full warranty for more information.

Please contact us. We ask that you have your original receipt or invoice handy so that we can look up your information to best determine next steps.

Be sure to check out our section for furniture care tips and fabric information to properly clean and protect your investment.

You can also find out your fabric's cleaning code here.

Jonathan Louis does not recommend or endorse any third-party fabric protectors, as they have not been tested on our products and we cannot guarantee that they are fabric-safe.

Cleaning codes are typically found underneath sofa seat cushions. If you are unable to find yours, you can look up your fabric here. If you do not know your fabric name, please refer to your invoice or receipt, or contact your retailer.

Absolutely! Please contact us for more information.

Note: dye lots may vary.

Be sure to check out our swatch request area. You can order up to 3 swatches at no charge. Happy planning!

Note: dye lots may vary.

Most fabric swatch orders are shipped out within 72 hours of order receipt. If you have not received your swatches within 7-10 business days, please contact us.

Furniture retailers across the country carry our products in their showrooms. We encourage you to find a Jonathan Louis dealer near you to experience our furniture in person.

Currently, we do not sell furniture directly, only parts for reorder, such as cushions, seat covers, pillows and fabric. If you are interested in reordering parts, please contact your retailer for more information on placing an order.

Thanks for your interest in our furniture. Be sure to check out our dealer locator page to find stores within your vicinity based on your zip code.

If you already tried our dealer locator and were unable to find stores near you, please contact us for more information. We may be able to locate additional dealers, but there is also a chance that Jonathan Louis retailers may not currently exist within your area.

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Please contact us and provide the product name that you are seeking, along with your zip code.

Absolutely! Please contact us for more information.

Note: dye lots may vary.

Absolutely! Please contact us for more information.

Note: dye lots may vary.

At this time, we do not manufacture or sell slipcovers for our products, nor do we have recommendations for third-party slipcover options. However, if you are interested in purchasing new cushion covers for your Jonathan Louis sofa and are still under warranty, please contact your retailer. If you are outside of your warranty, please contact us for more information.

Note: dye lots may vary.

Please contact us for more information. Be sure to have your original invoice/receipt handy with your product and fabric name so that we can best serve you and provide the most accurate quote possible. Note: dye lots may vary.

Your best first step is to contact your retailer. If you are unable to do so, please contact us for more information on placing an order. Be sure to. have your original invoice/receipt handy with your product and fabric name so that we can best serve you and provide the most accurate quote possible. Note: dye lots may vary.

No, our only shipping option at this time is FedEx Ground.

Note: dye lots may vary.

Thank you for your interest! Please drop us a line here and someone will get back to you with more information as soon as possible.

Thank you for your interest! Unfortunately, we do not currently offer trade opportunities, but hope to do so in the future.


W - Clean only with water based shampoo or foam upholstery cleaner. Do not over wet. Do not use solvents to spot clean. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and laundered.

S - Clean only with dry cleaning solvent. Do not saturate. Do not use water. Pile fabric may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.

WS - Clean with shampoo, foam or dry cleaning solvents as desired. Do not saturate with liquid. Pile fabric may require brushing to restore appearance. Cushion covers should not be removed or dry cleaned.

X - Do not clean with either water or solvent based cleaner. Use vacuuming or light brushing only.

DC - Dry clean only.