FAQ
Warranty Information

We recommend obtaining information through your retailer. Please be sure to contact the store you purchased your furniture from first to learn more about your coverage.

As a manufacturer, our warranty covers defects in materials and workmanship in your new furniture under normal use:

Wooden frame: 7 years after the date of original purchase.

Seat cushion foam, filling, and springs: 3 years after the date of original purchase.

Back cushions and toss pillows: 1 year after the date of original purchase.

Fabric and all other elements: 1 year after the date of original purchase.

Read our full warranty.

FOUR (4) YEARS AFTER THE DATE OF THE ORIGINAL PURCHASE FOR ANY IMPLIED WARRANTIES THAT ARE NOT DISCLAIMED HEREIN.

Jonathan Louis offers a 1-year warranty on fabric cushion covers, and a 3-year warranty on seat cushions. Please refer to our full warranty for more information.

Jonathan Louis offers a lifetime warranty (7 years) on the frame, and a 3-year warranty on springs. Please refer to our full warranty for more information.

Please contact us. We ask that you have your original receipt or invoice handy so that we can look up your information to best determine next steps.

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